Our team is available daily from 09:00 to 20:00. Message or call us on WhatsApp at +971 50 300 1290, email us, or use the chat on our website.
We begin preparing orders quickly to keep them fresh, so please contact us as soon as possible if you need to change or cancel. We'll always do our best to accommodate changes before your order is dispatched. Address changes can't be guaranteed once an order is out for delivery.
Yes. We provide corporate flowers, premium chocolate boxes, executive arrangements and bulk gifting for clients, employees and events, with options for branding and custom messaging. Contact us on WhatsApp or email to discuss volume orders and tailored packages.
Browse our Yacht and Limousine packages — for anniversaries, proposals, birthdays, gender reveals, graduations, corporate events and more — then message us on WhatsApp to confirm your date, guest count and any custom décor. Because these experiences are arranged with partners, we recommend booking well in advance.
Yacht and limousine experiences are subject to availability and require coordination, so we recommend booking at least a few days ahead — and earlier for weekends, holidays, and peak occasions such as Valentine's Day. Contact us on WhatsApp for the earliest available slots.
Each arrangement is handcrafted by our florists, so your bouquet will closely match the image while reflecting the freshest seasonal blooms available that day. If a specific flower is unavailable, we substitute it with one of equal or greater value in a similar colour and style to preserve the overall look.
With proper care, fresh flowers typically last five to seven days, often longer for hardier blooms. Trim the stems, change the water every couple of days, keep them out of direct sun and away from air-conditioning vents, and remove any wilting flowers to extend the life of the arrangement.
With proper care, fresh flowers typically last five to seven days, often longer for hardier blooms. Trim the stems, change the water every couple of days, keep them out of direct sun and away from air-conditioning vents, and remove any wilting flowers to extend the life of the arrangement.
Yes. We source premium, fresh blooms and arrange each order by hand to ensure it leaves us in perfect condition. Freshness is at the heart of what we do.
Yes. We offer same-day delivery across the UAE for orders placed before our daily cut-off time. Orders placed after the cut-off are delivered the next available day. For urgent or specific-time deliveries, message us on WhatsApp, and we'll do our best to arrange it.
We deliver across Dubai, Abu Dhabi and the wider UAE. If you're unsure whether we cover your area, send us the location on WhatsApp and we'll confirm availability and timing.
Delivery is calculated at checkout based on your location and chosen time slot. We also run free-delivery promotions on qualifying orders — check the current offer at checkout or ask us on WhatsApp.
Yes. Follow your order status on our Order Tracking page, and our team is available on WhatsApp for live updates from the moment your gift leaves us until it's delivered.
Yes. Many of our orders are surprises. We never include pricing with the gift, and you can choose to remain anonymous on the message card. Just let us know your wishes when ordering.
We accept major credit and debit cards through our secure online checkout, as well as payment arranged via WhatsApp. All prices are listed in UAE Dirhams (AED).
You can order in two ways. Browse the collections on our website, add your chosen flowers or gifts to the cart and check out — or message us on WhatsApp at +971 50 300 1290 and our team will take your order, suggest arrangements and confirm delivery in under two minutes.
We are also available on Talabat, Noon, and Amazon.
Yes. Most of our arrangements can be tailored — colours, flower types, box style, add-on chocolates or balloons, and a personalised message card. For fully bespoke creations, message us on WhatsApp with your idea, occasion and budget and our florists will design something just for you.
Absolutely. Add a handwritten message card at checkout or share your message with us on WhatsApp. We keep cards discreet — the price is never shown to the recipient.
Because flowers are fresh and perishable, they cannot be returned. However, your satisfaction matters to us — if your order arrives damaged or isn't as expected, contact us within 24 hours of delivery with a photo and we'll arrange a replacement or suitable resolution.